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Training and Development

Training and Development

Hexis Quadrant facilitate and deliver The Retail Academy, a suite of tools and trainings designed to build commercial capability across all levels of an organisation. It is highly agile, functional, easy to use and adaptable to your business.
Working in consultation with you, we will deliver bespoke training programs to best meet your unique needs. We will never give you a one-size-fits-all approach as that’s simply not how we work here.

The Retail Academy is made up of a series of core competencies with specific learning modules to address specific competencies. Depending on your learning needs, we take a modular approach to designing your training programmes. We draw upon specific modules to build the appropriate content to meet your specific training and development needs.

The Retail Academy provides an evolved approach to commercial capability development. It delivers an agile learning and development methodology that:

    • – Identifies the changing needs in commercial skills
    • – Recognises the adjacencies that sit across roles and functions
    • – Delivers learning in a timely fashion when employees need it most
    • – Incorporates current business challenges and needs
    • – Is modular to reflect the needs of the organisation and individual at all levels
    • – Is consistent with your organisations language, approach, and tools
    • – Incorporates your organisations KPI’s, measures and metrics in every module

“An organisation’s ability to learn and translate that learning into action rapidly, is the ultimate competitive advantage.” 
Jack Welch – Former CEO, GE

Training and development for your business

Our innovative training covers a wide range of commercial functions for your business including sales, category, marketing, supply chain and operations with our core programmes including:

– Planning
– Revenue Management
– Customer Management
– Selling
– Negotiation
– Train the Trainer
– Behaviour
– Leadership
– Consumer, Customer and Competitor
– War Gaming
– Retail Immersion (virtual reality training)

Depending on the existing and desired proficiency of participants, we offer four different levels of training across each programme.

One – Foundational (able to apply)
Two – Established
Three – Advanced
Four – Thought Leadership

The level of training we ultimately deliver is based on a participant’s job grade/level and required commercial outcome. Each group of participants will be different so it’s important that the training is at the appropriate level for the optimal outcome.


Helping you build and retain stronger commercial capability organisation-wide

Our partnership approach to developing your people

For clients wanting to deliver a more robust and comprehensive training and development schedule or for those simply looking to overhaul their training and development process, we will partner with you to evolve or create your own internal commercial academy. The purpose of such an academy is to provide you with state of the art training and development that is relevant for today’s marketplace and so equips you and your team with the right skill set and commercial core competencies.
Working in close consultation with you, we define commercial competencies that most accurately reflect your organisation’s capability and overall vision.
Once aligned, we assist you with identifying the required capability levels that sit within each competency that best reflects your commercial needs both big and small.
We work with you to map the required capabilities levels across the core competencies for each of the various roles within your organisation or function. The required level of each competency will vary depending on the job grade which will, in turn, determine the required proficiency at each level within the organisation.
From here we develop your learning roadmap and partner with you to deliver your organisations capability vision.

Get in touch to find out more –>


Improve your Business' Commercial Outcomes

Our programmes and partnerships cut through the noise and tackle critical business problems, streamline business processes, enhance competitive strategies and improve capability of staff. We leverage innovative and highly practical and highly actionable techniques to enhance your team's ability and unlock the potential within your organisation. Outcomes can include:

Brand health

Consumer-centric brand strategies to drive equity and long term brand value resulting in an increased ROI!

Market share gain

Tailored brand communications and activations that speak to your target audience and even ideal clients and beat the competition

Sales revenue optimisation and profit enhancement

Increased sales and revenue $$$ to achieve market dominance

Customer service improvement

Greater customer satisfaction and alignment leading to stronger relationships and results for the long-term

Organisational cohesion

Reduced employee turnover and an increase in staff engagement and performance. This is a huge challenge facing many businesses worldwide

Personnel development and capability enhancement

Improved people skills as well as commercial skills and acumen across your commercial functions

Operational planning

Clear channel and customer plans with agreed targets and milestones

Streamlined integrated business planning processes

Enhanced commercial processes leading to better execution, processes and transparency

Process efficiency

More agile processes reflective of the current and future needs of your business

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